The Email app is the most important app on devices with respect to work life. This application is utilized to fulfill many professional daily life chores, such as sending emails and receiving emails. However, sometimes, the user might face the email keeps stopping issue on android devices. Multiple reasons can cause this issue, such as the outdated version of the app, corrupted cache files, and software-related issues.
In this tutorial, we will demonstrate the details and appropriate solutions to resolve the issue of Android email apps keep stopping.
Solutions for Android Email App Keeps Stopping Issue
To fix “Android email app keeps stopping” we will follow the solutions which are listed below:
- Restart the device.
- Clear the cache data of the app
- Update the app
- Uninstall the updates of the Android System Webview
- Restart the device into the Safe Mode
- Clear the cache partition of the device
Let’s demonstrate each solution one by one.
Solution 1: Restart the Device
Restarting the device is the first step to resolve this issue and it will remove all minor bugs from the operating system of the device. This is the fastest solution to tackle such problems.
To restart the device, simply hold the power button for 3 to 5 seconds and then select the “Reboot” option.
Solution 2: Clear the Cache Data of the App
Sometimes, the corrupted cache files of the app might cause this issue. To get rid of this issue, simply clear the cache data of the app. Follow the below-mentioned steps to clear the cache data of the app:
Step 1: Navigate to the settings and then select the “Apps” option from the settings menu:
Step 2: Tap on the “Manage App” option and then search the Email app in it:
Step 3: Hit the “Clear data” option and select the “Clear cache” option from the drop-down menu:
These steps will clear the corrupted files of the app data.
Solution 3: Update the app
The outdated version of the app can be the reason that the app keeps crashing consistently. Consider checking for the update and if the update of the app is available, download the update. To update the app manually, follow the below steps.
Step 1: Navigate to the Google play store app and then tap the “Profile” icon on the screen:
Step 2: Select the “Manage” option and tap on the “Updates available” option.
Step 3: Select the app that we wanted to update and then tap on the “update icon” at the top of the screen:
These steps will manually update the app on the device and might resolve this issue.
Solution 4: Uninstall the Updates of Android System WebView
The Android System WebView is the system application that allows the app to show web-based content and might be the reason for this issue. To uninstall the updates of the Android system webview, follow the below-mentioned steps:
Step 1: Navigate to the “Manage apps” and then tap on the three dots at the right top of the screen:
Step 2: Select the “Show all Apps” option and then search for the “Android System WebView”:
Step 3: Tap on the “Uninstall updates” option at the bottom and then select the “OK” option:
These steps will uninstall the updates of the android system webview and if the problem is not resolved, then move toward the next solution.
Solution 5: Restart the device into Safe Mode
Follow the below steps to restart the device into safe mode:
Step 1: Turn off the device by pressing the power button until the screen goes off.
Step 2: Hold the power and volume down buttons simultaneously until the smartphone vibrates.
Step 3: Select the safe mode option through the power button and use the volume buttons to move up and down.
These steps will restart the device into safe mode and if the issue is not resolved, try the next solution.
Solution 6: Clear the Cache Partition
To clear the cache partition of the device, simply follow the below-described steps:
Step 1: Turn off the device by holding the power button until the screen goes off.
Step 2: Hold the power and volume Down buttons simultaneously until the smartphone vibrates. It will enable the recovery mode on the smartphone.
Step 3: Select the “Wipe Data” option and then again select the “Wipe all data” option using the volume and power buttons.
These steps will clear the cache partition of the device and also resolve the issue.
We have covered six solutions for fixing the Android email app crashes consistently.
The Email app plays a very vital role in performing daily life workplace-related tasks on Android devices. Sometimes, the Android email crashes and there could be various reasons for this issue, such as corrupted cache data of the app and software-related issues. To fix this issue, try “clearing the cache data” of the app, “restarting the device into safe mode”, and “updating the app”. In this guide, we have explained all aspects that how to tackle this issue if the Email app is getting crashed again and again.