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Fix: error 96 While Sending SMS Through an Android?

When we send SMS to someone, the SMSC (Short Message Service Center) is responsible for delivering the message from our devices. The SMSC settings are maintained by our network service provider. So, if the error code 96 occurs on the Android device while sending an SMS, that means the SMSC number is set incorrectly.

This article will elaborate on the appropriate solutions to resolve the error code 96 on Android devices.

How to Fix Error 96 While Sending Any SMS Through an Android Phone?

To fix error 96 on the Android smartphone, follow the below-stated solutions:

  1. Update the SMSC settings.
  2. Clear the Cache data of the default SMS app.
  3. Utilize third-party SMS applications.

Let’s demonstrate each solution one by one!

Solution 1: Update the SMSC Settings

To update the SMSC settings, follow the below-given steps:

Step 1: Dial the “*#*#4636#*#*” on the phone dialer. It will open the menu:

Note: If this code is not working for you, then jump to solution 2.

Step 2: From that menu, select the “Phone Information” option as shown in the screenshot:

Step 3: Scroll down to the bottom and tap on the “Refresh” option. This will automatically set the SMSC number correctly:

Step 4: If the SMSC number appears, that means the SMSC number is set up correctly:

Step 5: If the SMSC number does not appear then tap on the “Update/Refresh” option. After that, enter the carrier SMSC number manually which can be acquired by contacting our network service provider.

These steps will update the SMSC number and resolve the error code 96 issue.

Solution 2: Clear the Cache Data of the Default SMS App

To clear the corrupted data and information of the default SMS app, follow the below-mentioned steps:

Step 1: Navigate to the settings of the device and then select the “Apps” option:

Step 2: Tap on the “Manage apps/All apps” option and then tap on the default SMS app:

Step 3: Hit the “Clear data” option and then tap on the “Clear Cache” option:

Solution 3: Utilize Third-Party SMS Applications

There are multiple third-party SMS applications available on the Google Play Store, such as Pulse SMS, Textra, and Evolve SMS. Download one of these applications onto a smartphone. After downloading, at the initial setup of the device, set the third-party application to the default SMS app on Android devices.


The error code 96 occurs when we are sending a text message to someone on the default SMS app of an Android smartphone. This error occurs because the SMSC number is set incorrectly. Moreover, the corrupted cache files also cause this error code. To resolve the error code 96, try “updating the SMSC settings”, “clearing the cache data” of the default SMS app, or “utilizing third-party SMS applications”. This guide has explained the possible solutions to resolve error code 96 on Android devices.

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