The Dual Sense is the controller of the PlayStation 5 that provides haptic feedback, a built-in microphone, and dynamic adaptive triggers to its user. This PS5 controller arrives with many features, such as a battery, integrated speakers, and a motion sensor.
In this tutorial, we will provide an explanation of solutions for the issues of the PS5 controller that keeps disconnecting from PC.
Why Does PS5 Controller Keep Disconnecting PC?
There are two ways to connect the PS5 controller to a PC: wireless (Bluetooth) or wired (USB Cable). The problems with wireless connectivity are signal interference and Bluetooth driver issues. The problems with the wired connectivity are damaged USB cables, damaged USB ports, and Driver issues.
How to Fix: PS5 Controller Keeps Disconnecting PC
To resolve the issue of the PS5 controller keeps disconnecting from the PC, we will follow the solutions which are mentioned below:
- Restart both device’s controller and pc.
- Check the USB-C type cable.
- Change the USB port.
- Reset the PS5 controller from the console settings.
- Change the steam settings of the controller.
- Update the PC Bluetooth drivers.
- Update the PS5 controller
Let’s demonstrate each solution.
Solution 1. Restart Both Devices Controllers and PC
Restarting the device will remove the minor software glitches on the device and it is also the most rapid solution to fix the problem. Just turn off the controller and console. After that, turn on both devices. This solution might resolve this problem and if not, try the other stated solutions.
Solution 2. Check the USB-C Type Cable
Check the USB cable that connects the controller to PC. To check the USB cable, simply try to connect other devices with that same USB cable; if it is not connecting to the other devices that means the fault is in the USB cable. So, replace the USB-C type cable to connect the controller with pc.
Solution 3. Change the USB Port
Sometimes, the bugs in the Windows operating system affect the USB port and cause connectivity issues in the PS5 controller. To resolve this issue, simply connect the controller USB cable to the alternate port of the PC. This process will fix the issue and if it does not, jump to the next solution.
Solution 4. Reset the PS5 Controller
Resetting the controller will remove the connectivity issues and other problems with it. To reset the PS5 controller, follow the below steps:
Step 1: First, unplug the controller from the PC.
Step 2: Then, utilize any pin/needle to press the reset button (for 5 seconds) located at the backside of the controller near the Sony logo.
Step 3: Finally, connect the PS5 controller to the PC with the help of the USB cable and then hit the “PS”
Step 3: Finally, connect the PS5 controller to the PC with the help of the USB cable and then hit the “PS” button on the PS5 controller to pair it with the PC.
These steps will reset the controller settings and solve the issue.
Solution 5. Change the Steam Settings of the Controller
If the PS5 controller remains idle for more than 15 minutes then it will be disconnected from the steam. To change the steam settings of the controller, follow the steps given below:
Step 1: First, launch steam on the PC.
Step 2: Next, from the menu bar select “steam” and then select the “Settings” option.
Step 3: After that, click on the “controller” option and then select the “General Controller settings”
Step 4: Finally, in the drop-down menu, select the “Never” option to change the shutdown time of the controller.
These steps will change the steam settings successfully.
Solution 6. Update the PC Bluetooth Drivers
The outdated USB and Bluetooth drivers can also cause issues with connectivity. To update the Bluetooth driver of the pc, follow the below-given steps:
Step 1: First, open the “Device Manager” on Windows.
Step 2: After that, expand the “Bluetooth category” in the menu of the device manager.
Step 3: Finally, right-click on the “Wireless Bluetooth” option and choose the “Update Driver” option
These steps will update the Bluetooth driver of the PC and might resolve the issue.
Solution 7. Update the PS5 Controller
To update the PS5 controller, follow the below-mentioned steps.
Step 1: First, connect the PS5 controller to the console with the help of USB cable.
Step 2: Then, select the “Gear icon” at the upper right corner of the screen. It displays the settings menu.
Step 3: After that, select the “Accessories” option and then select the “Controller” option on the screen.
Step 4: Finally, choose “Wireless Controller Device Software”. It will start the update of the controller,
These steps will update the PS5 controller and will rectify the problem.
We have covered all the details and appropriate solutions for the PS5 controller that keeps disconnecting from the PC.
There are two methods for connecting the PS5 controller to the PC, one is wirelessly and the other is by utilizing the wired connection. There are numerous reasons that can cause this problem, such as damaged USB cables, outdated drivers, and software glitches. To resolve this issue, consider “updating the Bluetooth drivers”, “changing the USB cable”, and “updating the PS5 controller”. In this guide, we have explained all the details and proper solutions that why the PS5 controller keeps disconnecting from the PC.