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How to Fix Screen Sharing Issues on FaceTime

FaceTime is an audio and video call application on the iPhone device that establishes the connection between users. It also provides great features, such as screen sharing and making calls to other users on the internet. The screen-sharing feature allows to share the current device screen with the recipient. Sometimes, the screen-sharing feature grayed out or does not show any display because of multiple reasons, such as “software glitches”, “non-compatible iOS version”, and “network-related issues”.

In this article, we will walk through the steps for fixing FaceTime screen sharing error.

How to Fix Screen Sharing Issues on FaceTime

To rectify the “screen sharing issue on the FaceTime” application, we will perform multiple solutions which are briefly clarified:

  • Enable the SharePlay Feature
  • Update the iOS 
  • Check the Internet Connection 
  • Re-open the Facetime app
  • Re-login the Apple ID
  • Reset the Network Settings 

Let’s get started!

Solution 1: Enable the SharePlay Feature

If the SharePlay feature is not enabled then we can not share our screen with the recipient. To enable the SharePlay feature on iPhone, we will do the below-listed steps.

Step 1: Open FaceTime Settings

First, open the iPhone device settings and select the “FaceTime” option:

Fix Screen Sharing Issues on FaceTime7

Step 2: Enable SharePlay Feature

Next, choose the “SharePlay” tab and then toggle the switch to enable it.

Fix Screen Sharing Issues on FaceTime

After enabling the SharePlay feature, try again to share the screen on FaceTime.

Solution 2: Update the iOS

The screen share feature was introduced in the update of iOS 15 and later. So, if the iOS device is not updated to the latest version, screen sharing issues will occur on the iPhone device. To update the iOS version, simply follow the next section.

Step 1: Launch the Software Update Settings

Go to the “Settings>General>Software Update” option on the iPhone smartphone.

Fix Screen Sharing Issues on FaceTime 6

Step 2: Update the iOS 

Now, hit the “Download and Install” option to start the downloading process of the update.

Fix Screen Sharing Issues on FaceTime 5

Solution 3: Check the Internet Connection

Due to a weak internet connection, the screen-sharing feature will stop working on the iPhone. To rectify this problem, connect the iPhone device to a strong internet connection or move from WiFi to cellular data.

Solution 4: Re-Open the FaceTime

Sometimes, a small software glitch can also cause this error. However, to resolve such type of issue, simply close FaceTime from the recent activities and re-open the FaceTime application on the iPhone device as shown in the below picture.

Fix Screen Sharing Issues on FaceTime 4

Solution 5: Re-Login the Apple ID

The re-login process of the Apple ID will refresh the settings. The steps to re-login for Apple ID are stated below:

Step 1: Sign out the Apple ID

Open the settings of the iPhone device and then choose the “Profile” icon. After that, hit the “sign-out” option:

Fix Screen Sharing Issues on FaceTime 3

Step 2: Re-Sign in the Apple ID

Now tap on the profile icon and type the user ID and password of the Apple account.

Solution 6: Reset the Network Settings

This procedure will be very beneficial to resolve all network-related problems because it sets the network settings to default. If the screen sharing issue is arising because of wrong network settings then this procedure is helpful to fix it:

Step 1: Open Transfer and Reset Settings

First, navigate to the “Settings>General>Transfer and Reset” option on the iPhone device:

Fix Screen Sharing Issues on FaceTime 2

Step 2: Reset the Network Settings 

After that, again hit the “Reset” option and then choose the “Reset Network Settings” option:

Fix Screen Sharing Issues on FaceTime 1

We have wrapped up the 6 reasonable solutions to fix the screen-sharing issue on FaceTime.


To fix screen-sharing issues on FaceTime, first, we will make sure the SharePlay feature is enabled under FaceTime settings. Second, we will also check the internet connection and if the internet connection is weak then switch to a strong internet connection. Third, we will update the iOS to the newer version because the screen-sharing feature will only be available on iOS 15 or 16. This blog has illustrated the multiple solutions to solve the screen sharing problem on FaceTime calls.

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