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[Fixed] Screenshot on Samsung A12 not Working

The screenshot is a necessity of almost every smartphone. This feature captures the display on the screen and saves it to smartphone storage. Sometimes, the screenshots stop working on Android devices due to multiple, such as not enough space in the device storage, and other software-related issues.

This guide will illustrate the possible solutions to fix the Samsung A12 screenshot problem.

Solutions for Screenshot on Samsung A12 not Working

In the Samsung A12, we can take screenshots by quickly pressing the volume down button along with the pressed power button. Sometimes, doing so does not work and makes us unable to utilize the screenshot functionality. So, to tackle such issues of A12, we will follow the listed solutions: 

  • Reboot/Restart the smartphone.
  • Avoid Using Incognito Mode
  • Free up storage space.
  • Check for the Updates
  • Reset the settings
  • Try using the Gesture Motions

Let’s explain each solution one by one:

Solution 1. Reboot/Restart the Smartphone

This process is the first step for resolving minor software-related issues with the phone. The steps stated below should be followed to restart the Samsung device:

Step 1: Hold the power button for “2-3 seconds“, it will show some options on the phone screen.

Samsung Restart

Step 2: Tap on “Restart” from these appeared options.

These steps will restart the smartphone and fix this screenshot issue of the Samsung A12.

Solution 2. Avoid Using Incognito Mode

We cannot take screenshots in incognito mode because Google has declared some restrictions in this mode. So, avoid using the “incognito mode” on the smartphone.

Solution 3. Free up Storage space

Sometimes, the storage of the smartphone does not have enough “space” and this makes us unable to capture any screenshots. To resolve this problem, simply try to free up some storage space on the smartphone.

Solution 4. Check for the Updates

The smartphone gets updates to clear the bugs and glitches in the operating system. Updating the smartphone will resolve this issue, to do this process, simply follow the below-stated steps.

Step 1: Navigate to the smartphone settings.

Step 2: Scroll down and select the “Software Update” option in the settings menu.

Step 3: It will automatically scan for available updates.

Step 4: If the update is available on the smartphone then tap on the “Download” option.

These steps will update the software of the smartphone.

Solution 5. Reset the Settings

This process will set the device settings to default. To reset the settings, follow the below-described steps:

Step 1: Open the phone settings and select the “System/ General Management” option.

Step 2: Hit the “Reset” option and select “Reset All Settings”. 

These steps will reset the settings to the default and resolve this problem.

Solution 6. Try using the Gesture Motions

To use the gesture motions, follow the below-mentioned steps:

Step 1: Launch the device settings and choose the “Advanced Features” option.

Step 2: Tap the “Motion and Gesture” option and then toggle the “Palm Swipe” button to turn on this feature.

Now simply swipe from right to left with your palm to capture the screenshot.

We have provided more than five solutions to fix the Samsung 12 screenshot-capturing problem.


The issue of “screenshots on Samsung A12 not working” occurs due to a variety of reasons, such as not enough space in the smartphone and software-related issues. To resolve the problem of the Samsung A12 screenshot, “free up some device storage”, “check for updates”, “Avoid Using Incognito Mode” or “reset the device settings”. This tutorial has presented the appropriate solutions to resolve the Samsung A12 screenshot problem.

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