HomeAndroidGoogle Play Store | Troubleshooting the Errors

Google Play Store | Troubleshooting the Errors

The “Google Play Services” are built-in in all android devices and the “Google play store” is the pre-installed app for Android devices. They are used to download social media apps, games, and much more. At this time, the availability of apps in the Google play store is 2.7 million plus for smartphone users.

This guide will explain about the troubleshooting the Google Play Store errors.

How to Fix Google Play Store Errors

Sometimes, Google Play Store respond weirdly and start indicating different errors, such as “can’t install apps”, “can’t open Play Store” and “try again error”. We will follow the following solutions to tackle such kind of error:

  • Clear the App Cache Data
  • Restart the Android Device
  • Check the Internet Connection of the Android Device
  • Change the Date and Time of the Android Device
  • Check if Google Play Store/Services are Globally Down
  • Check the Google Play Store is up to Date
  • Uninstall the VPN from the Android Device
  • Delete the Google Account and Re-enter it
  • Permanently Uninstall the File “hosts.txt”
  • Factory Reset the Android Device

Solution 1. Clear the Google Play Store App Cache

The cache is the area of storage that holds the data temporarily in the Google play store. Sometimes clearing the app cache might resolve the problem. To clear the app cache and data the steps are given below:

  • First, unlock the Android and open “Settings”:
  • Next, scroll down in the settings and tap on “Apps”:
  • After that, tap on “Manage App” and find the “Google Play Store”:
  • Then, open the Google play store and tap on “Storage”:
  • Finally, click on “clear data” at the bottom of the screen and the option will appear to clear the cache data:

Solution 2. Restart the Android Device

Restarting the phone is the quickest solution that might rectify this problem. To restart the phone; follow the following step:

  • Press and hold the power button for 2 to 3.5 seconds, Some options will be popped out right on our screen, just click on the ”Reboot/Restart” option:

 It will take only 2.5 to 4 minutes in rebooting/restarting.

Solution 3. Check the Internet Connection of the Smartphone

Check if the internet connection is working properly that is connected to the Android device. Connect the Android device to the fastest internet. Sometimes the internet is really slow which causes Google play store app not to load. Consider switching to “mobile data” or simply restart the router and then again search for the application within the Google play store. This solution might solve the problem; if not then let’s jump to the next solution.

Solution 4. Set the Date and Time of the Smartphone

Google verifies the date and time of all Android devices. If the date and time are not up to date, Google will face the issue of synchronization with the android device. The date and time will be changed by the following steps given below:

  • First, unlock the device and navigate to “Settings”:
  • Next, scroll down and tap on “Additional Settings”:
  • After that, tap on the “Date and time” option:
  • Then tap on “Set Time Automatically” which will automatically set the date and time of the android device:

Solution 5. Check if Google Play Store/Services are Globally Down

In this method, first, we have to figure out whether the problem is from our device or from the Google play store. To detect the problem from Google end, click on this play store service status link. If a lot of people are facing the same problem that means the problem is from the Google end, however, if in this service the people are not facing the problem that means the problem is from our end.

Solution 6. Check the Google Play Store is up to Date

Sometimes the Google play store will not automatically download/install the released update, so Google faces the problem to find the app. In such scenarios, updating our play store is the best option. So, to manually update the Google play store, follow the steps given below:

  • Open the “Google play store app” and tap on the “profile account” in the right top corner:
  • Next, tap on “Settings”:
  • After that, tap on the “About option”:
  • Finally, tap on “Update Play Store”:

This will update the play store in a while.

Solution 7. Uninstall the VPN from the Android Device

The VPN can cause the problem with the Google play store because of the region of the country that we are currently in. To disable the VPN, follow the given steps.

  • First, unlock the phone and open “Settings”:
  • Next, tap on “Connection & sharing”:
  • After that, tap on the “VPN”:
  • Finally, toggle to disable the “VPN”:

This will turn the VPN off successfully.

Solution 8. Delete the Google Account from the Device and Re-login

Note: Before applying this solution, first, remember the username and password of the Google account from which you are currently logged in.

After that, simply delete the Google account. To delete the Google account follow the given below steps:

  • First, unlock the smartphone and open “Settings”:
  • Next, tap on “Accounts & Sync”:
  • After that, tap on “Google”:
  • Finally, tap on the “more” option and then tap on the “Remove account” option:

This will remove our Google account successfully. Now, we simply have to login again to proceed further in this process.

Solution 9. Permanently Uninstall the File “hosts.txt”

This solution requires rooting the Android device. After rooting follow the below steps:

  • Install the “Root File Explorer” to access the root files of the Android device.
  • Open the “Root System Directory
  • Finally, find the “hosts.txt” and permanently uninstall it.

Solution 10. Factory Reset the Android Device

If the above-mentioned solution did not solve the problem, then the factory reset is the last solution. Before the factory reset, first, make a backup of the data because it will delete all the files/data from the android device.

For a factory reset, follow the explained steps:

  • First, unlock the android phone and open “Settings”:
  • Next, tap on “About Phone”:
  • After that, tap on the “Factory Reset”:
  • Finally, tap on “Erase all data” which will reset the android phone:

Resetting the device will definitely resolve this problem as well as other problems of our devices if existed.

Note: All of the screenshots that are attached in this article are from “Redmi Note 10” running the current version of “Android 13”. The steps might be separately relying on the Android device.


While searching the app in the Google Play store the error “No Result Found” might occur. To resolve this error there are various solutions that are defined, such as clearing the cache, removing the VPN, and resetting the device. In this post, we have learned how to efficiently fix the error of Google Play Store.

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