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How to Fix Messages App Keeps Crashing on Samsung?

The Message is the built-in system application of the Samsung device. We can send and receive text messages on this app but many users have reported the issue of the Message app keeps crashing while using it. The reasons for this issue are outdated firmware, minor bugs or glitches, and corrupted cache data.

In this post, we will learn how to fix the Message app that keeps crashing on Samsung devices.

Fix: Messages App Keeps Crashing on Samsung?

To fix the Messages app keeps crashing on Samsung issue, we will follow the solutions mentioned below:

  1. Restart the Samsung device.
  2. Update the firmware of the Samsung device.
  3. Remove the corrupted data of the Message application.
  4. Utilize third-party software.
  5. Factory reset the Samsung device.

Solution 1: Restart/Reboot the Samsung Smartphone

Restarting the device will resolve minor bugs and glitches in the operating system of the device. To restart the Samsung device:

Step 1: Hold the power button of the Samsung smartphone until it shows the options on the screen.

Step 2: From that options, tap on the “Restart” option:

These steps will restart the Samsung device and if the problem still exists, then move toward the next solution.

Solution 2: Update the Firmware of the Samsung Device

To update the firmware of the Samsung device, follow the below-mentioned steps:

Step 1: Navigate to the device settings and then tap on the “Software Update” option:

Step 2: If the firmware update is available then tap on the “Download/Install” option.

Solution 3: Remove the Corrupted Data of the Message Application

To remove the corrupted data of the Message app:

Step 1: Open the settings and then select the “Apps” option:

Step 2: Search for the Message app and then tap on it.

Step 3: Tap on the “Storage” option:

Step 4: Tap on the “Clear data”, and “Clear cache” options; next, tap on the “OK”:

These steps will clear the cache data of the Message app and resolve this problem.

Solution 4: Utilize the Third-Party Software

UltFone is the tool or software that resolves multiple issues of the Android device, black screen, blue screen, and other problems. To utilize UltFone, follow the steps listed below:

Step 1: Download the UltFone by clicking here.

Step 2: Connect the Samsung smartphone to the PC via USB cable. It will detect the model and country/region of the device.

Step 3: After connecting select the “Repair Android System” option and then click on the “Download” option to download the repaired firmware:

Step 4: Click on the “Repair Now” option:

Solution 5: Factory Reset the Samsung Device

If all the above-stated solutions do not resolve the problem then we have to factory reset the device. This operation will erase all the data and information from the Samsung smartphone. To factory reset the Samsung devices:

Step 1: Launch the device settings and then select the “General Management” option:

Step 2: Tap on the “Reset” option and then select the “Factory Data Reset” option:

Step 3: Tap on the “Reset” option and select the “Delete All” option:

We have provided possible solutions to resolve the issue Message app keeps crashing.

Conclusion

There are multiple reasons for the Message app keeps crashing issue and some of the common issues are outdated firmware, corrupted cache data of the Message app, and minor bugs or glitches. The solutions to resolve the Message app keeps crashing issues are: updating the firmware, clearing the cache data, and factory resetting the device. In this blog, we have elaborated on proper solutions to fix the Message app that keeps crashing issues on Samsung devices.

Kawish
Kawish
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