TikTok is an application in which we can see and create short videos, such as “informative”, “funny”, and “news related”. The coins are a virtual item of the TikTok application that we will purchase to access other virtual items or services. Sometimes, we unintentionally buy TikTok coins and want to refund them.
This blog will demonstrate the three possible methods to request a refund for TikTok coins.
Methods to Request a Refund for TikTok Coins?
We can buy TikTok coins from three platforms:
- App Store
- Play Store
Let’s describe the in-detail steps to request a refund from all these platforms.
Method 1: How to Request a Refund From the TikTok
If we have bought the coins directly from TikTok, we can refund these coins by contacting the customer care of the TikTok. Before, requesting a refund from Tiktok, first, we have to confirm the eligibility criteria, such as we can only request for refund within “14 days” after purchasing the coins. To request a refund from Tiktok, the below-stated instructions will be followed.
Approach 1: Request a Refund Using TikTok Website
Simply, visit this link and then enter the needed information into the form.
After that, check the agreement box and choose the “Submit” option.
They will inspect the request and help us to get the refund.
Approach 2: Request a Refund Using TikTok App
We can also initiate the refund process internally from app, for that, follow these given guidelines.
Step 1: Open the Settings and Privacy option on Tiktok App
Open the “Profile” tab on the TikTok app and then hit the “three horizontal lines” icon. After that choose the “Settings and Privacy” option:
Step 2: Open help and Feedback Tab
Now, choose the “Balance” option and then select the “Help & Feedback” option:
Step 3: Open the Need More Help Tab
Now, hit the “other” option and then select the “need more help” option.
Step 4: Submit the Report
Here, provide all the details and enter the transaction ID or any related helpful material. After that, TikTok will check the request and if we are qualified for the refund, they will refund the purchase to us.
Method 2: Steps to Request a Refund For TikTok Coins Through Play Store
If we have bought the coins from the Google Play Store then we can request a refund from the Play Store app. The steps to do this operation are briefly stated below:
Step 1: Open Payment and Subscription
First, hit the “Profile” icon on the Play Store app and then choose the “Payment and Subscription” option:
Step 2: Select the Order
Now, select the “budget and order history” option and choose the “order” that we desire to refund.
Step 3: Request A Refund
Next, hit the “Report a Problem” option and then enter all the details along with the email receipt that we received when the payment was made. After completing the form, simply, tap on the “Submit” option.
Google will check the status and if we are eligible, they will provide us with a refund.
Method 3: Steps to Request a Refund For Tiktok Coins Via Apple App Store
If the transaction has been made through the App Store, we can also apply for a refund. To do so, the following instructions should be followed.
Step 1: Visit the Link
First, tap on this link to open the problem report page and enter the Apple ID credentials to log in to the account.
Step 2: Fill the Form
Now, select the “Request a refund” option and enter the reason why we are requesting a refund along with the email receipt of the transaction. Next, choose the “Next” option.
Step 3: Select the App
Here, choose the “Apps or item” for which we have a subscription and then select the “Submit” option.
Apple will assist us in getting the refund if we are qualified.
We have compiled the three effective methods to request a refund from the TikTok application.
To request a refund for TikTok coins, we can use “TikTok”, “Play Store” on Android devices, and “App Store” on iPhone devices. We can request a refund from TikTok by filling out the online form and with the help of the TikTok Application. We can request a refund from the Play Store by going to the “profile>payment and Subscription> budget & order>order> report a problem” and then submitting the request form. We can request a refund from the App Store by submitting the online form of the App Store.