The Samsung smartphone is one of the famous brands in Android cell phones because Samsung provides various pre-installed apps that make it unique from other phones and enhance the overall experience of the device, such as “SCPM Client” and “BBC Agent”.
In this post, we will illustrate the details of the SCPM client and the proper steps to remove it from the device.
What is SCPM Client on Android?
The SCPM is the pre-install client’s app that is responsible for the device power consumption policies on the Samsung Android. This client is provided by the Sprint service provider which prevents the apps from using a high amount of battery. It runs in the background of the device and doesn’t require any permission to run.
Is SCPM Client Safe or Not?
The SCPM client is a very safe and protected application to utilize because it is developed by Samsung Electronics. It is not spyware or a virus.
How to Rectify SCPM Client has Stopped Problem
A pop-up message stating “SCPM Client has Stopped” occurs on the device. To rectify this problem, follow the below-listed solutions:
Solution 1: Reset the App Preferences
To reset the app preferences, follow the steps described below:
Step 1: Launch the device settings and hit the “Apps” tab.
Step 2: Hit the three vertical dots and choose the “Reset App Preferences” choice.
These steps will reset the app preferences and resolve this issue.
Solution 2: Erase the Cache Partition Data
To erase the cache data, pursue the below-stated steps:
Step 1: Turn off the device by pressing the power key until the cell phone screen turns black.
Step 2: Hold the “power button>volume up>volume down buttons” to wake the mobile phone into recovery mode.
Step 3: With the help of the volume and power buttons, select the “Wipe Cache Partition” option.
These steps will erase the cache partition data from the device and rectify this pop-up notification issue.
Solution 3: Update the Android Software
To update the Android software, follow the below stated steps:
Step 1: In the device settings, tap on the “Software Update” option:
Step 2: Download the update, if it’s available.
These steps will update the device software to the latest version.
Solution 4: Factory Reset the Device
To factory reset the device, simply the below-given steps should be followed:
Note: Following this process will format the device storage, so, this is important to extract the important data before getting started.
Step 1: In the device settings, choose the “General Management” option:
Step 2: Tap on the “Reset” option and then hit the “Factory Data Reset” option:
Step 3: Tap on the “Reset” option again to complete this process:
These steps will factory reset the device and resolve the problem of the error pop-up notification.
How to Remove SCPM Client From Device?
To remove the SCPM client from the device, follow the below-mentioned steps:
- Step 1: Go to the “Settings>About phone” option and then tap on build number 7 times to enable the developer option.
- Step 2: In the settings menu, tap on the “Developer” option and turn on the “USB Debugging” option.
- Step 3: Download Universal ADB (Android Debug Bridge) via this link and extract the file into the folder.
- Step 4: On that folder, press the shift+right click on the blank surface, and then select the “Open Powershell Window Here/ Open Command Window Here” option.
- Step 5: Run the adb devices command in it.
- Step 6: Connect the smartphone to the pc through a USB cable and set the “Transfer File Mode” in it.
- Step 7: Run the adb devices command in it and then run the “adb shell pm uninstall -user0 com.samsung.android.sm.policy” command in it.
These steps will remove the SCPM client app from the device.
The SCPM is the pre-install client’s app that is responsible for the device power consumption policies on the Samsung Android device. It is not spyware or virus but it causes a pop-up message stating “SCPM Client has Stopped”. To fix this problem, the solutions are: resetting the app preferences, clearing the cache partition data, and factory resetting the device. In this blog, we have explained the details of the SCPM client and possible steps to remove it from the device.