HomeiPhoneHow to Troubleshoot Photos Not Sending or Displaying When Received on iPhone

How to Troubleshoot Photos Not Sending or Displaying When Received on iPhone

The iMessage is a default message application on the iPhone device that provide various amazing features such as “screen effects”, “track flight” and “edit recent message”. However, when sending an MMS message on the iPhone, an error photo not sending, and a red exclamation mark gets displayed on the screen.

This guide will illustrate the efficient solutions to solve the photos not sending or displaying when received on iPhone.

How to Troubleshoot Photos Not Sending or Displaying When Received on iPhone

To troubleshoot photos not sending or displaying when received on iPhone error, we will go through the solutions that are briefly explained below:

  1. Enable MMS Message 
  2. Inspect the Cellular Network
  3. Send a Message to Another Contact 
  4. Reset Network Settings 
  5. Update iOS 
  6. Check the iMessage Server Status 

Solution 1: Enable MMS Message 

If the MMS message is not enabled then we must experience the photos not sending error. To solve this issue, we will enable the MMS message on iPhone by following the below stated steps:

Step 1: Open Message Settings 

Navigate to the settings and then choose the “Message” option.

Step 2: Enable MMS Message

Here, toggle the “MMS Message” switch to enable it:

Note: If the MMS Message option does not show on the Message settings then this option is not supported by your carrier service provider.

Solution 2: Inspect the Cellular Network

Sometimes, the signal strength of the cellular network is quite weak and due to a weak connection, the “photos not send” error occurred on the iPhone device. To solve this problem, connect the iPhone device to a strong connection.

Solution 3: Send a Message to Another Contact

Often, the problem is on the recipient’s end, so to test whether the problem is on our side or from the other side. We will send a photo message to another contact, if the message is sent then the problem is on the recipient’s end and if not sent, then the issue is on our device. 

Solution 4: Reset Network Settings 

Resetting the network setting process will change the network setting to the default. This process will refresh the settings of the network and help us to resolve this error. The steps to do this operation are listed below:

Step 1: Open the Reset Settings 

Open the iPhone settings and then choose the “General” option. Next, hit the “Transfer or Reset” option.

Step 2: Reset Network Settings 

Again, hit the “Reset” tab and then pick the “Reset Network Settings” option.

Solution 5: Update iOS 

If the iOS software is not updated to the latest version, then we will face the photos not sending error because of compatibilities issues. The Updating process will remove bugs and add new features to solve the compatibility issues on iPhone, so this procedure is very useful to resolve the problem:

Step 1: Open Software Update Settings

Launch the iPhone settings and hit the “General” tab. After that, hit the “Software Update” option.

Step 2: Download and Install the Update

Now, tap on the “Download and Install” option on the iPhone smartphone:

It will start the downloading the updating process on the iPhone.

Solution 6: Check the iMessage Server Status

If the server of the iMessage is down or under maintenance, then this will make us unable to send and receive any kind of messages. To check the iMessage server status, just tap on this link. If the dot is green that means the server is fine; if there is a yellow triangle then the server is under maintenance. 

We have compiled all the valuable solutions to rectify the photos not sending or displaying when received on iPhone error.

Conclusion

To troubleshoot the photos not sending or displaying when received on iPhone error, the solutions we apply are: “enable MMS message option”, “update iOS” and “reset network settings”. The first method will enable the MMS message option from the message settings on iPhone. The second method will upgrade the iOS to the latest version from the software update settings. The third method will set the cellular settings to default. This tutorial has explained all the effective solutions to solve the photos not sending error on iPhone.

Kawish
Kawish
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