HomeAndroidWhat is com.sec.epdg and How to Fix its Issues?

What is com.sec.epdg and How to Fix its Issues?

The ePDG(Evolved Packet Data Gateway) is the system package on Android devices. It is a very important package file used by Android device developers to boost the connectivity of the 4G LTE networks on smartphones.

In this article, we will indicate what is “com.sec.epdg” and what are the proper steps to fix the issue of this package file.

What is com.sec.epdg?

The com.sec.epdg is the (ePDG) package on the Samsung device that is responsible for secure communication services. This package is pre-installed and runs in the background of the Samsung device. The com is the app “compiler”, sec stands for “Samsung Electronics” and ePDG stands for “evolved packet data gateway”. 

Is com.sec.epdg Safe or Not?

The com.sec.epdg is a system application which is developed by Samsung Electronics, this means it is a very safe and legitimate system service app. It is not any bloatware or malware. It is a very important package file for our devices. It also causes some issues on the devices, such as minor bugs and software glitches.

Can we Uninstall the com.sec.epdg?

Uninstalling this package is not a good idea because it is a system application that is used for network connectivity. After deleting, it can also affect our device’s performance.

How to Resolve the Issue of com.sec.epdg?

To resolve the issues of the com.sec.epdg package file, let’s follow the below-stated solutions:

  • Restart the device
  • Clear the app cache data
  • Check for the device software updates.
  • Factory reset the device.

Let’s demonstrate each solution one by one.

Solution 1: Restart the device

Minor bugs and software glitches in the device can be fixed by only restarting. It is the fastest way that solves many problems of the device. To restart the device, simply hold the power button for 2 to 3 seconds and then select the “Restart” option.

Solution 2: Clear the App Cache Data

To clear the app cache data of the com.sec.epdg:

Step 1: Launch device settings.

Step 2: Tap on the “Apps” option and then tap on the three vertical dots. After that select the “Show system App” option.

Step 3: Search for the “com.sec.epdg” and tap on it.

Step 4: Hit the “Storage” option and choose the clear cache option.

These steps will clear the cache data of the device.

Solution 3: Check for the updates

To check the update of the device software, we will follow the below stated steps:

Step 1: Navigate to the settings and hit the “System” option:

Step 2: Hit the “Advance” option and select the “System updates” option:

These steps will update the system software of the device.

Solution 4: Factory Reset the Device

Make a backup copy of the data before proceeding with this process. This process will remove all the data from the device. So, follow the below steps to factory reset the device:

Step 1: Open the device settings and choose the “System” option.

Step 2: Tap on the “Advance” option and select the “Reset” option.

Step 3: Tap on the erase all data(factory reset) option and then again tap on the “Erase all data” option.

We have covered the four most efficient solutions to resolve the issue of com.sec.epdg.


The com.sec.epdg is the system ePDG package file on the Samsung device that is accountable for the secure access of communication on our smartphones. This package file is developed by Samsung Electronics and it is very safe to use. “Clearing cache data”, “restarting the phone”, and “factory resetting” is the solution if any issues are occurring with this package file. In this post, we have provided all the details and possible solutions to rectify this package file issue.

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