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What is DQA on Android

There are many package files that are developed to control the function of the app on the Android device, such as DQA(Device Quality Agent) and BBC Agent. The DQA is a pre-install app on the Samsung smartphone with the package file name com.sec.android.dqagent, and is available on the Android versions which are above 7. 

This post will elaborate on the details of the DQA app on Android devices and solutions to resolve the “Oops, DQA has Stopped” error.

What is DQA on Android?

The DQA is a “Device Quality Agent” that is used to monitor the quality and problems of the WiFi network. This package file runs in the background of the device and confirms the smooth connectivity of the internet.

Is it Safe to Use DQA on Smartphones?

Yes”, this application is legitimate and completely safe to use. It also scans for any problem device having to connect to the internet,

Solutions For the Error DQA has Stopped

Often an error notification stating “DQA Has Stopped” pops up from somewhere on the screen. To rectify this issue, follow the below-described solutions:

  1. Disable and Enable the WiFi 
  2. Clear Cache Data of the DQA App
  3. Update the DQA App 

Solution 1: Disable and Enable the WiFi 

Enabling and disabling the WiFi will refresh the settings of the DQA app. To do so, follow the steps:

  • Step 1: Open the status bar of the Samsung phone by swiping it down at the home screen.
  • Step 2: Tap on the “WiFi” icon to disable it and wait for at least 60 seconds.
  • Step 3: Again tap on the “WiFi” option to enable it.

Solution 2: Clear the Cache Data of the DQA App 

This operation will remove the corrupted files of the DQA app and fix the “DQA Stopped” issue:

  • Step 1: Navigate to the device settings and then select the “Apps” option:
  • Step 2: Hit the “All Apps” option and then find the “DQA” app.
  • Step 3: Tap on the “DQA app” and choose the “Storage” option.
  • Step 4: Hit the “Clear Cache” option and select the “OK” option.

Solution 3: Update the DQA App

Try to update the DQA app from the Galaxy store or consider reinstalling it manually by tapping on this link.

Can we Uninstall DQA From Android?

No”, there is not any direct method to uninstall this application. Moreover, It is not recommended to uninstall the DQA application because it is a very important package file of the device. It assists the device in performing its functions properly.


The DQA is a device quality agent that is utilized to scan the quality and issues of the WiFi network on Samsung smartphones. The DQA is a legitimate and secure app to operate on the device, however, it sometimes causes an error stating “Oops the DQA has Stopped” on the device. To resolve the issue, the solutions are: disable and enable WiFi, update the DQA app, and remove the cache data of the DQA app. We do not have any access to uninstall this app because it is a pre-installed app. This article has explained the what is DQA app and the proper solutions for fixing its error.

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