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Xbox One Error Code 0x87de2712

Xbox is a well-designed video gaming console in which we play online and offline games. Online games that have a high amount of traffic always depend on servers. As servers need some enhancements and improvements with the passage of time and increase in traffic. Such enchantments/improvements in servers are known as maintenance. 

This tutorial will demonstrate valuable solutions to fix the Xbox One error code 0x87de2712.

How to Fix Xbox One Error Code 0x87de2712

The error 0x87de2712 displays on the screen when we launch a game on the Xbox One and this issue is caused by various reasons, such as “Server problem”, “wrong alternate Mac address”, and “software-related issues”. To solve the Xbox One error code 0x87de2712, follow the below-described solutions:

  1. Check Server Status. 
  2. Enable Offline Mode.
  3. Remove the Alternate Mac Address.
  4. Power Cycle the Xbox One Console. 

Solution 1: Check the Server Status

Sometimes, the error 0x87de2712 is caused by the server-side issue, so, check the server status of the Xbox Live by visiting this link

The green tick means the application is running perfectly and the yellow triangle means the application is on schedule maintenance. In the case of the red circle, it will indicate the application has a major issue. However, the yellow triangle issue with the game server does not take much time to resolve.

Solution 2: Enable Offline Mode

The offline mode needs to bypass some security checks and sometimes due to this, it cannot connect the game to the server. To enable the offline mode from the network settings, follow the below stated steps:

  • Step 1: Hit the “X” key on the Xbox One controller to launch the settings menu.
  • Step 2: Now go to the “settings>system” options.
  • Step 3: Choose the “Settings” tab and select the “Network” option.
  • Step 4: Select the “Network Settings” option and choose the “Offline mode”:
  • Step 5: Restart the Xbox One console and try to launch the game. 

When the server issue is resolved do the system steps to disable the offline mode.

Solution 3: Remove the Alternate Mac Address

The error 0x87de2712 can also occur if the alternate Mac address has some issues. To resolve this problem, we will remove the alternate Mac address from the network settings: 

  • Step 1: Open the guide menu of the console and select the “Settings” option.
  • Step 2: Choose the “All settings” tab and hit the “Network” option.
  • Step 3: Choose the “Network Settings” option and then select the “Advanced settings” tab:
  • Step 4: Choose the “Alternate Mac Address” tab and hit the “Clear” button:
  • Step 5: Restart the console and try to launch the game.

If the error code issue is not resolved then the problem is in the firmware of the Xbox One console.

Solution 4: Power Cycle the Xbox One Console 

The Power cycle will remove the bugs and firmware-related issues from the console. To do this procedure, we are going to follow the below-listed steps: 

  • Step 1: Hold the “Power” button on the Xbox console until it stops blinking light and turned off:
  • Step 2: Disconnect all the cables from the console and also unplug the power chord.
  • Step 3: Leave the console for at least 10 to 15 minutes.
  • Step 4: Reconnect all the cables and plug in the power chord of the console.
  • Step 5: Power on the Xbox console and then try to launch the game.

These steps will power cycle the Xbox One console and solve this firmware-related error.

We have presented the 4 effective solutions to solve the Xbox One error code 0x87de2712.

Conclusion

To fix the Xbox One error code 0x87de2712, consider “checking server status”, “enabling offline mode”, “removing the alternate Mac address”, and “power cycle the Xbox One console”.  To remove the alternate Mac address, first, open the network settings tab from the settings and then choose the “advanced settings” option. Choose the “alternate Mac address” tab and hit the “clear” option to remove it. To power cycle the Xbox One console, first, hold the power key of the console until it stops flashing, and then disconnect all the cables from the console. Wait for 15 minutes and then re-connect all the cables. This guide has described the four feasible solutions to solve the Xbox One error code 0x87de2712.

Kawish
Kawish
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